Table П1. Data of the total sample (n = 158) from the survey among ICU physicians from the centres included in the analysis and providing information
| Code | Indicator | M ± σ | Ме (Q1; Q3) | n (%) of respondents | n (%) included respondents | |||||
| Not sure | Unsatisfactory | Satisfactory | Good | Eexcellent | ||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| Satisfaction with ICU location within the medical institution and its floorspace capacity | 3.62 ± 0.99 | 4.00 (3.00; 4.00) | 1 (0.6%) | 27 (17.3%) | 30 (19.2%) | 70 (44.9%) | 28 (17.9%) | 156 (98.7%) | ||
| Satisfaction with ICU premises number and purpose of function | 3.62 ± 0.92 | 4.00 (3.00; 4.00) | 1 (0.6%) | 21 (13.5%) | 38 (24.4%) | 73 (46.8%) | 23 (14.7%) | 156 (98.7%) | ||
| Satisfaction with equipment/devices availability in ICU | 3.75 ± 0.94 | 4.0 (3.0; 4.00) | 0 | 16 (10.3%) | 44 (28.4%) | 58 (37.4%) | 37 (23.9%) | 155 (98.1%) | ||
| Satisfaction with the availability of consumables (for diagnostic and therapeutic needs) in ICU | 3.65 ± 1.01 | 4.00 (3.00; 4.00) | 0 | 26 (16.7%) | 39 (25.0%) | 55 (35.3%) | 36 (23.1%) | 156 (98.7%) | ||
| Satisfaction with the availability of consumables (for related needs: sanitation and housekeeping, etc.) in ICU | 3.74 ± 0.89 | 4.00 (3.00; 4.00) | 2 (1.3%) | 8 (5.1%) | 51 (32.7%) | 62 (39.7%) | 33 (21.2%) | 156 (98.7%) | ||
| Satisfaction with medicines availability in ICU | 3.58 ± 0.96 | 4.00 (3.00; 4.00) | 23 (14.7%) | 46 (29.5%) | 63 (40.4%) | 23 (14.7%) | 155 (98.1%) | |||
| Satisfaction with availability of ICU professional doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.03 ± 0.64 | 4.00 (4.00; 4.00) | 0 | 2 (1.3%) | 24 (15.4%) | 98 (62.8%) | 32 (20.5%) | 156 (98.7%) | ||
| Satisfaction with availability of ICU professional nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 3.89 ± 0.75 | 4.00 (3.00; 4.00) | 0 | 4 (2.6%) | 41 (26.3%) | 79 (50.6%) | 32 (20.5%) | 156 (98.7%) | ||
| Satisfaction with availability of professional technical staff for ICU needs | 3.44 ± 1.12 | 4.00 (3.00; 4.00) | 12 (7.7%) | 18 (11.5%) | 40 (25.6%) | 62 (39.7%) | 24 (15.4%) | 156 (98.7%) | ||
| Professional knowledge of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.26 ± 0.66 | 4.00 (4.00; 5.00) | 0 | 0 | 19 (12.2%) | 78 (50.0%) | 59 (37.8%) | 156 (98.7%) | ||
| Professional skills (expertise) of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.32 ± 0.63 | 4.00 (4.00; 5.00) | 0 | 0 | 14 (9.0%) | 78 (50.0%) | 64 (41.0%) | 156 (98.7%) | ||
| Professional knowledge of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.09 ± 0.72 | 4.00 (4.00; 5.00) | 0 | 0 | 34 (21.8%) | 74 (47.4%) | 48 (30.8%) | 156 (98.7%) | ||
| Professional skills (expertise) of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.08 ± 0.70 | 4.00 (4.00; 5.00) | 0 | 0 | 32 (20.5%) | 80 (51.3%) | 44 (28.2%) | 156 (98.7%) | ||
| Average monthly salary of ICU doctors (at the end of the reporting period) | 3.25 ± 0.85 | 3.00 (3.00; 4.00) | 1 (0.6%) | 25 (16.1%) | 77 (49.7%) | 39 (25.2%) | 13 (8.4%) | 155 (98.1%) | ||
| Average monthly salary of ICU nursing staff (at the end of the reporting period) | 2.63 ± 1.12 | 3.00 (2.00; 3.00) | 34 (21.8%) | 31 (19.9%) | 54 (34.6%) | 33 (21.2%) | 4 (2.6%) | 156 (98.7%) | ||
| Average monthly salary of ICU technical staff (at the end of the reporting period) | 2.24 ± 1.23 | 2.00 (1.00; 3.00) | 65 (43.9%) | 12 (8.1%) | 46 (31.1%) | 21 (14.2%) | 4 (2.7%) | 148 (93.7%) | ||
| Average monthly salary of ICU intensivists (at the end of the reporting period) | 3.28 ± 0.90 | 3.00 (3.00; 4.00) | 1 (0.6%) | 26 (16.8%) | 72 (46.5%) | 44 (28.4%) | 12 (7.7%) | 155 (98.1%) | ||
| Professional knowledge of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.24 ± 0.61 | 4.00 (4.00; 5.00) | 0 | 1 (0.6%) | 12 (7.7%) | 92 (59.0%) | 51 (32.7%) | 156 (98.7%) | ||
| Professional skills (expertise) of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.29 ± 0.66 | 4.00 (4.00; 5.00) | 0 | 0 | 12 (7.7%) | 89 (57.1%) | 55 (35.3%) | 156 (98.7%) | ||
| Professional knowledge of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.05 ± 0.67 | 4.00 (4.00; 4.00) | 0 | 1 (0.6%) | 28 (17.9%) | 89 (57.1%) | 38 (24.4%) | 156 (98.7%) | ||
| Professional skills (expertise) of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.10 ± 0.67 | 4.00 (4.00; 5.00) | 0 | 0 | 27 (17.5%) | 84 (54.5%) | 43 (27.9%) | 154 (97.5%) | ||
| Mental level of patient representatives (parents, etc.) | 2.78 ± 1.25 | 3.00 (2.00; 4.00) | 35 (22.9%) | 19 (12.4%) | 57 (37.3%) | 28 (18.3%) | 14 (9.2%) | 153 (96.8%) | ||
| Level of patient awareness (knowledge of the problem) in his/her health status | 2.91 ± 1.15 | 3.00 (2.00; 4.00) | 20 (13.1%) | 35 (22.9%) | 51 (33.3%) | 33 (21.6%) | 14 (9.2%) | 153 (96.8%) | ||
| Level of patient representatives (parents, etc.) awareness (knowledge of the problem) in his/her health status | 3.09 ± 1.14 | 3.00 (2.00; 4.00) | 15 (9.9%) | 29 (19.1%) | 52 (34.2%) | 39 (25.7%) | 17 (11.2%) | 152 (96.2%) | ||
| Patient representatives (parents, etc.) participation in the care of him/her | 3.55 ± 0.98 | 4.00 (3.00; 4.00) | 6 (3.9%) | 14 (9.1%) | 46 (29.9%) | 65 (42.2%) | 23 (14.9%) | 154 (97.5%) | ||
| Patient representative visiting him/her in ICU and taking care of him/her | see Fig. 1 | |||||||||
| Time (average per day) that patient representatives (parents, etc.) stay in the ICU to care for the patient (hours per day) | 12.13 ± 9.41 | 12.00 (1.00; 24.00) | — | 158 (100.0%) | ||||||
| Length of patient stay in ICU (hours/days) | 47.27 ± 80.39 | 24.00 (0.00; 24.00) | — | 158 (100.0%) | ||||||
| Duration of representatives (parents, etc.) care for patient in ICU (hours/days) | 23.90 ± 47.60 | 12.00 (1.00; 24.00) | — | 158 (100.0%) | ||||||
| Code | Indicator | Number of those who responded positively — “yes” | Number of those who responded negatively — “no” | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Format of patient representatives (parents, etc.) participation in care of the patient in ICU | a) sanitary and hygienic care of the patient | 140 (89%) | 18 (11%) | |||||||
| b) patient feeding | 130 (82%) | 28 (18%) | ||||||||
| c) watching monitors and other devices connected to the patient | 36 (23%) | 122 (77%) | ||||||||
| d) assistance to nursing staff in implementation of treatment protocol prescribed by doctor to the patient | 44 (28%) | 114 (72%) | ||||||||
| e) assistance to medical staff in patient transportation and dislodging | 51 (32%) | 107 (68%) | ||||||||
| f) cleaning and sanitation of ICU premises | 5 (3%) | 153 (97%) | ||||||||
| g) participation in decision-making on diagnostic and treatment measures/interventions for the patient | 23 (15%) | 135 (85%) | ||||||||
| h) searching for and provision of medicines and equipment necessary for the patient in ICU | 13 (8%) | 145 (92%) | ||||||||
| i) other | Not submitted by respondents | |||||||||
| Code | Indicator | M ± σ | Ме (Q1; Q3) | n (%) of respondents | n (%) included respondents | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Not sure | Unsatisfactory | Satisfactory | Good | Eexcellent | ||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| Level of patient representative (parents, etc.) readiness to the care for the patient in ICU in the stage of his/her admission to the unit | 2.56 ± 0.84 | 3.00 (2.00; 3.00) | 17 (11.3%) | 48 (32.0%) | 70 (46.7%) | 14 (9.3%) | 1 (0.7%) | 150 (94.9%) | ||
| Level of patient representative (parents, etc.) readiness to the care for the patient in ICU in the stage of his/her discharge from the unit | 3.50 ± 0.90 | 4.00 (3.00; 4.00) | 5 (3.4%) | 12 (8.1%) | 49 (32.9%) | 69 (46.3%) | 14 (9.4%) | 149 (94.3%) | ||
| Code | Indicator | n (%) of those who responded positively — “yes” | n (%) of those who responded negatively — “no” | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Complaints of patients or their representatives (parents) in most cases are caused by | a) underestimating the complexity of the patient situation | 91 (58%) | 67 (42%) | |||||||
| b) personalities of patients | 52 (33%) | 106 (67%) | ||||||||
| c) personalities of patient representatives (parents) | 76 (48%) | 82 (52%) | ||||||||
| d) personalities of ICU doctors | 13 (8%) | 145 (92%) | ||||||||
| e) personalities of ICU nursing staff | 11 (7%) | 147 (93%) | ||||||||
| f) low awareness of patient’s health | 24 (15%) | 134 (85%) | ||||||||
| g) low comfort level in ICU | 8 (5%) | 150 (95%) | ||||||||
| h) low comfort level in medical institution, excluding ICU | 8 (5%) | 150 (95%) | ||||||||
| i) low professional level of ICU doctors | 2 (1%) | 156 (99%) | ||||||||
| j) low professional level of ICU nursing staff (nurses) | 3 (2%) | 155 (98%) | ||||||||
| k) low level of medical care provided in ICU | 3 (2%) | 155 (98%) | ||||||||
| l) low level of medical care provided in medical institution, excluding ICU | 5 (3%) | 153 (97%) | ||||||||
| m ack of attention of ICU doctors to patient and his/her representatives (parents) | 2 (1%) | 156 (99%) | ||||||||
| n) lack of attention of ICU nursing staff to patient and his/her representatives (parents) | 2 (1%) | 156 (99%) | ||||||||
| o) lack of attention of ICU Head to patient and his/her representatives (parents) | 1 (1%) | 157 (99%) | ||||||||
| p) lack of attention of medical institution management to patient and his/her representatives (parents) | 1 (1%) | 157 (99%) | ||||||||
| q) non-compliance of the medical institution level with requirements of the patient and his/her representatives (parents) | 16 (10%) | 142 (90%) | ||||||||
| r) other | Not submitted by respondents | |||||||||
| Innovations implemented in the ICU as suggested by patient representatives (relatives, etc.) during the reporting period | a) format for obtaining patient information | 52 (33%) | 106 (67%) | |||||||
| b) management of admission and stay with the patient in ICU ward | 40 (25%) | 118 (75%) | ||||||||
| c) management of patient representative participation in care for him/her in ICU | 30 (19%) | 128 (81%) | ||||||||
| d) management and format of patient representative training in care for him/her in ICU | 26 (16%) | 132 (84%) | ||||||||
| e) management and format of medical and psychological support to patient representatives during their stay in ICU | 22 (14%) | 136 (86%) | ||||||||
| f) other (list specific activities) | Not submitted by respondents | |||||||||
| Your comments, suggestions, and proposals on work management and its improving its efficiency in ICU and other departments of the medical institution | Increase the number of wards for rooming-in patients and their legal representatives (n = 8) Improve availability of medicines and medical equipment/devices (n = 21) Decrease burden in maintaining medical, and administrative and technical documents (n = 2) Raise wages (n = 1) |
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Table П2. Data of the total sample (n = 259) from the survey among ICU nursing staff (nurses) working in the centres included in the analysis who submitted information
| Code | Indicator | M ± σ | Ме (Q1; Q3) | n (%) of respondents | n (%) included respondents | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Not sure | Unsatisfactory | Satisfactory | Good | Eexcellent | ||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| Satisfaction with ICU location within the medical institution and its floorspace capacity | 3.37 ± 1.06 | 3.0 (3.0; 4.0) | 16 (6.2%) | 32 (12.4%) | 82 (31.8%) | 99 (38.4%) | 29 (11.2%) | 258 (99.6%) | ||
| Satisfaction with ICU premises number and purpose of function | 3.33 ± 1.00 | 3.0 (3.0; 4.0) | 9 (3.5%) | 44 (17.1%) | 87 (33.7%) | 90 (34.9%) | 28 (10.9%) | 258 (99.6%) | ||
| Satisfaction with equipment/devices availability in ICU | 3.39 ± 1.10 | 4.0 (2.5; 4.0) | 9 (3.5%) | 55 (21.5%) | 61 (23.8%) | 89 (34.8%) | 42 (16.4%) | 256 (98.8%) | ||
| Satisfaction with the availability of consumables (for diagnostic and therapeutic needs) in ICU | 3.27 ± 0.98 | 3.0 (3.0; 4.0) | 2 (0.8%) | 62 (24.0%) | 90 (34.9%) | 73 (28.3%) | 31 (12.0%) | 258 (99.6%) | ||
| Satisfaction with the availability of consumables (for related needs: sanitation and housekeeping, etc.) in ICU | 3.39 ± 1.02 | 3.0 (3.0; 4.0) | 5 (1.9%) | 52 (20.2%) | 76 (29.6%) | 90 (35.0%) | 34 (13.2%) | 257 (99.2%) | ||
| Satisfaction with medicines availability in ICU | 3.58 ± 1.07 | 4.0 (3.0; 4.0) | 5 (1.9%) | 38 (14.8%) | 78 (30.4%) | 75 (29.2%) | 61 (23.7%) | 257 (99.2%) | ||
| Satisfaction with availability of ICU professional doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 3.83 ± 0.94 | 4.0 (3.0; 4.0) | 8 (3.1%) | 8 (3.1%) | 64 (25.2%) | 113 (44.5%) | 61 (24.0%) | 254 (98.1%) | ||
| Satisfaction with availability of ICU professional nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 3.70 ± 1.02 | 4.0 (3.0; 4.0) | 11 (4.3%) | 17 (6.6%) | 65 (25.4%) | 107 (41.8%) | 56 (21.9%) | 256 (98.8%) | ||
| Satisfaction with availability of professional technical staff for ICU needs | 3.39 ± 1.17 | 4.0 (3.0; 4.0) | 23 (9.1%) | 26 (10.2%) | 76 (29.9%) | 89 (35.0%) | 40 (15.7%) | 254 (98.1%) | ||
| Professional knowledge of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.15 ± 0.99 | 4.0 (4.0; 5.0) | 11 (4.3%) | 2 (0.8%) | 38 (14.8%) | 92 (35.9%) | 113 (44.1%) | 256 (98.8%) | ||
| Professional skills (expertise) of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.18 ± 1.09 | 4.0 (4.0; 5.0) | 12 (4.8%) | 3 (1.2%) | 40 (15.9%) | 74 (29.4%) | 123 (48.8%) | 252 (97.3%) | ||
| Professional knowledge of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.20 ± 0.90 | 4.0 (4.0; 5.0) | 6 (2.4%) | 1 (0.4%) | 42 (16.5%) | 92 (36.2%) | 113 (44.5%) | 254 (98.1%) | ||
| Professional skills (expertise) of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.23 ± 0.86 | 4.0 (4.0; 5.0) | 6 (2.4%) | 1 (0.4%) | 33 (13.0%) | 102 (40.2%) | 112 (44.1%) | 254 (98.1%) | ||
| Average monthly salary of ICU doctors (at the end of the reporting period) | 2.20 ± 1.33 | 2.0 (1.0; 3.0) | 120 (48.2%) | 24 (9.6%) | 53 (21.3%) | 38 (15.3%) | 14 (5.6%) | 249 (96.1%) | ||
| Average monthly salary of ICU nursing staff (at the end of the reporting period) | 2.63 ± 0.85 | 3.0 (2.0; 3.0) | 16 (6.3%) | 103 (40.6%) | 99 (39.0%) | 31 (12.2%) | 5 (2.0%) | 254 (98.1%) | ||
| Average monthly salary of ICU technical staff (at the end of the reporting period) | 1.93 ± 1.22 | 1.0 (1.0; 3.0) | 145 (58.2%) | 18 (7.2%) | 52 (20.9%) | 26 (10.4%) | 8 (3.2%) | 249 (96.1%) | ||
| Average monthly salary of ICU intensivists (at the end of the reporting period) | 2.02 ± 1.25 | 1.0 (1.0; 3.0) | 134 (54.0%) | 22 (8.9%) | 56 (22.6%) | 26 (10.5%) | 10 (4.0%) | 248 (95.8%) | ||
| Professional knowledge of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.09 ± 1.03 | 4.0 (4.0; 5.0) | 12 (4.8%) | 2 (0.8%) | 43 (17.1%) | 88 (35.1%) | 106 (42.2%) | 251 (96.9%) | ||
| Professional skills (expertise) of ICU doctors within the scope of the health care tasks assigned according to the type of medical institution practice | 4.21 ± 1.03 | 4.0 (4.0; 5.0) | 9 (3.6%) | 3 (1.2%) | 40 (15.9%) | 78 (31.0%) | 122 (48.4%) | 252 (97.3%) | ||
| Professional knowledge of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.13 ± 0.91 | 4.0 (4.0; 5.0) | 6 (2.4%) | 5 (2.0%) | 39 (15.5%) | 101 (40.1%) | 101 (40.1%) | 252 (97.3%) | ||
| Professional skills (expertise) of ICU nursing staff within the scope of the health care tasks assigned according to the type of medical institution practice | 4.16 ± 0.85 | 4.0 (4.0; 5.0) | 4 (1.6%) | 4 (1.6%) | 38 (15.0%) | 109 (43.1%) | 98 (38.7%) | 253 (97.7%) | ||
| Mental level of patient representatives (parents, etc.) | 2.66 ± 1.30 | 3.0 (1.0; 3.0) | 74 (29.5%) | 23 (9.2%) | 93 (37.1%) | 40 (15.9%) | 21 (8.4%) | 251 (96.9%) | ||
| Level of patient awareness (knowledge of the problem) in his/her health status | 2.83 ± 1.21 | 3.0 (2.0; 4.0) | 50 (20.2%) | 36 (14.6%) | 85 (34.4%) | 57 (23.1%) | 19 (7.7%) | 247 (95.4%) | ||
| Level of patient representatives (parents, etc.) awareness (knowledge of the problem) in his/her health status | 2.97 ± 1.17 | 3.0 (2.0; 4.0) | 41 (16.3%) | 29 (11.6%) | 101 (40.2%) | 57 (22.7%) | 23 (9.2%) | 251 (96.9%) | ||
| Patient representatives (parents, etc.) participation in the care of him/her | 3.16 ± 1.03 | 3.0 (3.0; 4.0) | 18 (7.2%) | 39 (15.7%) | 99 (39.8%) | 72 (28.9%) | 21 (8.4%) | 249 (96.1%) | ||
| Patient representative visiting him/her in ICU and taking care of him/her | see Fig. 2 | |||||||||
| Time (average per day) that patient representatives (parents, etc.) stay in the ICU to care for the patient (hours per day) | 10.14 ± 10.90 | 6.0 (1.0; 24.0) | — | 259 (100.0%) | ||||||
| Length of patient stay in ICU (hours/days) | 13.52 ± 31.21 | 3.0 (0.0; 24.0) | — | 258 (99.6%) | ||||||
| Duration of representatives (parents, etc.) care for patient in ICU (hours/days) | 6.12 ± 9.67 | 2.0 (0.0; 10.0) | — | 258 (99.6%) | ||||||
| Code | Indicator | n (%) of those who responded positively — “yes” | n (%) of those who responded negatively — “no” | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Format of patient representatives (parents, etc.) participation in care of the patient in ICU | a) sanitary and hygienic care of the patient | 237 (91.5%) | 22 (8.5%) | |||||||
| b) patient feeding | 212 (81.9%) | 47 (18.1%) | ||||||||
| c) watching monitors and other devices connected to the patient | 73 (28.2%) | 186 (71.8%) | ||||||||
| d) assistance to nursing staff in implementation of treatment protocol prescribed by doctor to the patient | 68 (26.3%) | 191 (73.7%) | ||||||||
| e) assistance to medical staff in patient transportation and dislodging | 122 (47.1%) | 137 (5.9%) | ||||||||
| f) cleaning and sanitation of ICU premises | 11 (4.2%) | 248 (95.8%) | ||||||||
| g) participation in decision-making on diagnostic and treatment measures/interventions for the patient | 13 (5.0%) | 246 (95.0%) | ||||||||
| h) searching for and provision of medicines and equipment necessary for the patient in ICU | 26 (10.0%) | 233 (90.0%) | ||||||||
| i) other | Not submitted by respondents | |||||||||
| Code | Indicator | M ± σ | Ме (Q1; Q3) | n (%) of respondents | n (%) included respondents | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Not sure | Unsatisfactory | Satisfactory | Good | Eexcellent | ||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| 31.3 | Level of patient representative (parents, etc.) readiness to the care for the patient in ICU in the stage of his/her admission to the unit | 2.61 ± 0.88 | 3.0 (2.0; 3.0) | 24 (10.8%) | 73 (32.7%) | 94 (42.2%) | 30 (13.5%) | 2 (0.9%) | 223 (86.1%) | |
| 32.3 | Level of patient representative (parents, etc.) readiness to the care for the patient in ICU in the stage of his/her discharge from the unit | 3.35 ± 0.92 | 3.0 (3.0; 4.0) | 10 (4.5%) | 25 (11.2%) | 77 (34.5%) | 98 (43.9%) | 13 (5.8%) | 223 (86.1%) | |
| Code | Indicator | n (%) of those who responded positively — “yes” | n (%) of those who responded negatively — “no” | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 33.3 | Complaints of patients or their representatives (parents) in most cases are caused by | a) underestimating the complexity of the patient situation | 126 (48.6%) | 133 (51.4%) | ||||||
| b) personalities of patients | 94 (36.3%) | 165 (63.7%) | ||||||||
| c) personalities of patient representatives (parents) | 103 (39.8%) | 156 (60.2%) | ||||||||
| d) personalities of ICU doctors | 20 (7.7%) | 239 (92.3%) | ||||||||
| e) personalities of ICU nursing staff | 21 (8.1%) | 238 (91.9%) | ||||||||
| f) low awareness of patient’s health | 60 (23.2%) | 199 (76.8%) | ||||||||
| g) low comfort level in ICU | 29 (11.2%) | 230 (88.8%) | ||||||||
| h) low comfort level in medical institution, excluding ICU | 11 (4.2%) | 248 (95.8%) | ||||||||
| i) low professional level of ICU doctors | 3 (1.2%) | 256 (98.8%) | ||||||||
| j) low professional level of ICU nursing staff (nurses) | 3 (1.2%) | 256 (98.8%) | ||||||||
| k) low level of medical care provided in ICU | 2 (0.8%) | 257 (99.2%) | ||||||||
| l) low level of medical care provided in medical institution, excluding ICU | 7 (2.7%) | 252 (97.3%) | ||||||||
| m) lack of attention of ICU doctors to patient and his/her representatives (parents) | 5 (1.9%) | 254 (98.1%) | ||||||||
| n) lack of attention of ICU nursing staff to patient and his/her representatives (parents) | 4 (1.5%) | 255 (98.5%) | ||||||||
| o) lack of attention of ICU Head to patient and his/her representatives (parents) | 5 (1.9%) | 254 (98.1%) | ||||||||
| p) lack of attention of medical institution management to patient and his/her representatives (parents) | 12 (4.6%) | 247 (95.4%) | ||||||||
| q) non-compliance of the medical institution level with requirements of the patient and his/her representatives (parents) | 22 (8.5%) | 237 (91.5%) | ||||||||
| r) other | Not submitted by respondents | |||||||||
| 34.3 | Innovations implemented in the ICU as suggested by patient representatives (relatives, etc.) during the reporting period | a) format for obtaining patient information | 46 (17.8%) | 213 (82.2%) | ||||||
| b) management of admission and stay with the patient in ICU ward | 74 (28.6%) | 185 (71.4%) | ||||||||
| c) management of patient representative participation in care for him/her in ICU | 63 (24.3%) | 196 (75.7%) | ||||||||
| d) management and format of patient representative training in care for him/her in ICU | 59 (22.8%) | 200 (77.2%) | ||||||||
| e) management and format of medical and psychological support to patient representatives during their stay in ICU | 47 (18.1%) | 212 (81.9%) | ||||||||
| f) other | Not submitted by respondents | |||||||||
| 35.3 | Your comments, suggestions, and proposals on work management and its improving its efficiency in ICU and other departments of the medical institution | Raise wages (n = 11) Improve availability of medicines and medical equipment/devices (n = 14) Staff ICU and bolster staffing per 1 ICU bed (n = 3) Limit visits of parents to children in ICU (n = 2) |
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